Technical Hotline
You can reach our technical hotline between 8:00 and 17:00 (CET) at +49 6078 9391-0
Technical Support
Service & Support
Remote Maintenance
Our machines are typically equipped with a remote maintenance module from Wachendorff and commissioned on-site. More information about remote maintenance and data protection
Alternatively, we also offer service via TeamViewer, which requires an employee to be permanently connected to the system with their laptop.
Please refer to our current assembly conditions for our remote maintenance service terms.
On-Site Service
If a problem cannot be resolved remotely, we are of course happy to provide on-site service.
Our service team consists of experienced electricians and mechanics, as well as trained PLC and robotics programmers.
We are flexible and available for you throughout Europe!